Cogniss

Vivian Zhang

How to manage your app and gain insights from your data.

App Administration and Management

App creators now have the ability to create and publish multiple Cogniss powered apps within one environment.

Super App overview

An overview of every tab in the Creator Settings page and what each section controls.

A guide to Settings in Cogniss Creator

You can configure the discoverability of your app by making them private or public within Cogniss Community (or any Super App)

App Discoverability

You can clone an app with all its content and configuration within Cogniss Creator

Cloning your app

What you need to know about the user roles within the Cogniss

Cogniss User Roles

Add an extra layer of protection to your account with Two-Factor Authentication

Two Factor Authentication (2FA) in Cogniss

Turn on email verification for every account in your environment to secure sign-ins, protect password resets, and meet compliance needs.

Enabling email verification

Set the sender name end users see on system and app email notifications, and control how it falls back across levels.

How to update your email sender name

Sign in quickly and securely using a one-time passcode sent to your email address

Sign in with a One-Time Passcode (OTP)

Newsfeed forum user generated content moderation guideline for safe community management

Community Forum Moderation Guide

Voucher redirection guides users from a Super App to a specific sub-app via a voucher code, creating a seamless, tailored journey.

Voucher redirection

Upload, organise, and reuse images, audio, and video across your apps using Media Library.

Manage Media Files with the Media Library

Managing Your App

Take the first steps to publishing your Cogniss-powered app.

Getting started with your App Submission

Learn how to create app icons, build assets, and screenshots for App Store & Google Play Store

Guide for App Icons, Build Assets & Screenshots

Publishing Your App

Get a high-level idea of what Cogniss Insights does and how to navigate it. For more information see linked articles at the bottom.

Cogniss Insights Overview

Learn how to best use Data Labels for your internal reference

How to use Data Labels in Cogniss

Learn how to extract and download your app's data directly from Cogniss Insights.

Extracting data from Cogniss Insights

Creators to easily access and review all the content they’ve integrated into their app - including activities, questions and options

App Content Overview Extract

The go-to reference to understand each data point exported from Cogniss Insights

Cogniss Export Data Dictionary

Understand how effectively your users are engaging with your app.

Tracking user retention rates in Cogniss Insights

Data and Insights

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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